Discussion topic: Internet cutting out or constant buffering
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Message posted on 07 Feb 2025 01:41 PM
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Internet cutting out or constant buffering
Hi can anyone help please?.
we upgraded to super fast+ and our internet has gotten worse. The connection keeps cutting out so when we are watch tv on sky glass the connection cuts off after ten minutes then comes back and goes again. And devices used in the house keep losing connection. The internet is constantly slow even when there's only one device being used.
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Message posted on 08 Feb 2025 09:06 AM
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Re: Internet cutting out or constant buffering
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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