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Discussion topic: Internet cutting off

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This message was authored by: Dave616

Internet cutting off

Over the weekend and other days, the Internet cuts off the tv every few seconds to minutes. Your connection really sucks. I have a booster and that doesn't work the way it should either.

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This message was authored by: Chrisee

Re: Internet cutting off

Posted by a Superuser, not a Sky employee. Find out more

@Dave616 boosters need to match the hub they are connected to. If your booster was provided by Sky check it is connected using this page https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

 

If you have a third party booster these often do not work well with Sky's newer white hubs. In general boosters should be placed no morecthan halfway between the hub and where you want the boost as the booster neddsxa decent WiFi signal to boost.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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