Discussion topic: Internet cuts out
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Message posted on 10 Jun 2024 07:34 PM
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Internet cuts out
Hi ever since weve had sky our internet always cuts out daily , mainly on our TV but will be all devices , when i check th internet its states no wifi and we have to reboot the router which normally works
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Message posted on 10 Jun 2024 07:48 PM
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Re: Internet cuts out
@James224 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If you have found this solution helpful please tick this as the answer.
Message posted on 12 Jun 2024 07:39 PM
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Re: Internet cuts out
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 958234 4287643 0 36439 3573872 12:12:10 LAN Up 97584 5919 0 1248 114 12:14:06 WLAN (2.4 GHz) Up 1915339 0 7414795 58975 12:12:21 WLAN (5 GHz) Up 125690 11230 0 741 0 12:12:20
Message posted on 13 Jun 2024 09:42 AM
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Re: Internet cuts out
@James224 The router stats show that the router has been up for over 12 hours can you post again if you have a drop .
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