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Discussion topic: Internet cuts out

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This message was authored by: James224

Internet cuts out

Hi ever since weve had sky our internet always cuts out daily ,  mainly on our TV but will be all devices , when i check th internet its states no wifi and we have to reboot the router which normally works 

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This message was authored by: Highlinder

Re: Internet cuts out

Posted by a Superuser, not a Sky employee. Find out more

@James224 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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This message was authored by: James224

Re: Internet cuts out

Router Statistics
System Up Time: 12:14:06

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 958234 4287643 0 36439 3573872 12:12:10 LAN Up 97584 5919 0 1248 114 12:14:06 WLAN (2.4 GHz) Up   1915339 0 7414795 58975 12:12:21 WLAN (5 GHz) Up 125690 11230 0 741 0 12:12:20


Broadband Link Downstream Upstream Connection Speed 79900 kbps 20000 kbps
Poll Interval:
Seconds (at least 3s):
This message was authored by: Highlinder

Re: Internet cuts out

Posted by a Superuser, not a Sky employee. Find out more

@James224  The router stats show that the router has been up for over 12 hours can you post again if you have a drop .

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