Internet crashes when using Xbox

[Lisa4784]

Internet crashes continuously when my son uses his Xbox. Checked connections and speed, all seem ok, any ideas how to resolve this 

[jamesn123]

Hi @Lisa4784 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...