I have been having problems for weeks with the Sky Hub dropping connection, sometimes 3-4 times a day Even the Service Checker and diagnostic page says there is a problem with my both my WiFI and Broadband, which causes scheduled Sky TV progammes not to download.
Why isn't there a direct customer service helpline? The Virtual Assistant is a waste of time, it just goes around in circles.
Disgusted that I can't actually speak to anyone to resolve a terrible service. End of contract in Nov 24, I'm gone unless Sky gives access to a human customer service.
No internet, how the hell do you use a Virtual Assitant?
