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Discussion topic: Internet connectivity
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This message was authored by: RogW
Message posted on 02 Aug 2026 06:05 PM
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Internet connectivity
Keep losing connectivity through router.
Electrician in my block of flats thinks the router has had it..!?!
Persisted for 10 days but frustrated now!
please help!
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This message was authored by: peter-marlow+1966
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Aug 2026 06:12 PM
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Re: Internet connectivity
Welcome to the forum
We are all fellow custmoers on here
First thing to try is run a service check for your broadband on the my sky app
Second is to phone sky and let them run a check and they will tell you if you need a new router hope this helps you
P c marlow
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