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Discussion topic: Internet connectivity patchy

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This message was authored by: SimonHall

Internet connectivity patchy

I recently was updated to a hub 6 from a hub 4. Now my internet connectivity is problematic. WiFi no issue signal strength is good through out the house. Devices however report the WiFi has no internet. Broadband checker in My Sky reports no issue. On the hub 4 I could get a report of the connection speed up and down of the modem. I can't find that data on the hub 6 but since the update the connectivity has been worse.

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This message was authored by: jamesn123

Re: Internet connectivity patchy

Posted by a Superuser, not a Sky employee. Find out more

Hi @SimonHall 

Do any lights on the hub change when you have the problem or is it just the actual WiFi signal dropping? The Hub 6 has less parameters you can look at yourself from the interface so you have to rely on Sky's tools. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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