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Discussion topic: Internet connection

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This message was authored by: Adam241

Message posted on ‎27 Jul 2025 04:32 PM

Internet connection

My tv is connecting to the broadband router but not connecting to the internet 

There seems to be an issue with my broadband 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎27 Jul 2025 05:05 PM

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Adam241  Are other devices able to connect to the internet through your hub?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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