Internet connection

[Lewisbowen]

Ever since I've had sky the Internet has been consistently poor, some times is more bare able than other but today is dropping out every few seconds and has happened from 11am until 11pm, watching wifi on task manager and it's at 0kbps more than it's even showing a line, and the line it shows is at 160kbp, when it goes off, my phone goes off too and so does my tele which is situated right next to the router, so the issue isn't a device or location with in the house. This needs sorting

[Greenfingers001]

Hi there @Lewisbowen , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147