09 Sep 2024 10:37 AM
My internet seems to drop out at least once a day. The connection drops and the internet light on the router turns orange. It normally stays off for a minute or two but can be longer, occasionally requires the router to be reset. I've followed all the advice on the sky app for broadband and i'm still having the issue. Any advice on what I can do next?
09 Sep 2024 10:49 AM
Posted by a Superuser, not a Sky employee. Find out more@nickg11black or white router from Sky?
09 Sep 2024 11:13 AM
@Highlinder It is a black router
09 Sep 2024 12:41 PM
Posted by a Superuser, not a Sky employee. Find out more@nickg11 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
10 Sep 2024 04:37 PM
@Highlinder these are the statistics that came up. As I mentioned the internet drops out regularly (4 times today, sometimes during work calls).
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