Discussion topic: Internet connection
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Message posted on 19 Aug 2025 01:52 AM
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Internet connection
No internet connection in IP3 in Ipswich. Been down for well over an hour now. I have tried everything recommended but just get a blue screen saying no internet connection - looks like there's an issue with your internet service. Is anyone else having the same issue?
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Message posted on 19 Aug 2025 01:57 AM
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Re: Internet connection
Message posted on 19 Aug 2025 02:17 AM
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Re: Internet connection
Over 2 hours now without WiFi or broadband ip4 area
Message posted on 19 Aug 2025 02:25 AM
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Re: Internet connection
Out in Woodbridge has been since midnight
Message posted on 19 Aug 2025 05:39 AM
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Re: Internet connection
@FH1312 @Rach84 @Bev632 @Marcus02
It could be overnight maintenance taking place.
If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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