Internet connection

[Verulat]

Hello, I just got new computer and while setting it up, the Internet keeps disconnecting constantly, as soon as the download is almost done, it drops off. Can you help me with it please?

[Addie15]

Hi there, @Verulat. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks