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Discussion topic: Internet connection

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Avatar for IGC1
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This message was authored by: IGC1

Message posted on ‎24 Feb 2024 03:02 PM

Internet connection

No internet connection, can connect to the WiFi but can't connect to the internet?

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎24 Feb 2024 03:14 PM

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@IGC1Checking the colour of the lights on your router.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎24 Feb 2024 03:30 PM

Re: Internet connection

Sky hub lights stopped working three days ago as did the lights on the plug in the mains socket . No broadband connection to TV so can't record . WiFi is working

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Superuser
This message was authored by: Highlinder

Message posted on ‎24 Feb 2024 05:11 PM

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Sue03  & @IGC1  are you the same person?

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