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Discussion topic: Internet connection problems

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This message was authored by ShannonEllis This message was authored by: ShannonEllis

Internet connection problems

Hello, im just wondering if i could get some help as since the strong winds that we had my internet connections been really slow at times and not connecting properly to our xbox and alexa sometimes too and im unsure how to fix it.

Thank you, 

Shannon Ellis 

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This message was authored by xchrissyboix23 This message was authored by: xchrissyboix23

Re: Internet connection problems

Hello

 

you can check your services here https://www.sky.com/help/servicestatus to see if it picks up any issues with your services. If this doesnt help id recommend calling customer services 




Im just a customer not an employee
Sky Q 2TB UHD, Sky Q Mini Box, BT Home Essentials Fibre 2, BT Smart Hub 2, Sky Signature, Ultimate TV, Sky Cinema, Sky HD, Multiscreen

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