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Discussion topic: Internet connection keeps going off

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This message was authored by: Carly36

Internet connection keeps going off

Internet keeps going off but says connection is all good frustrated that we can't do anything about it if i have no internet i can't send or recieve messages nor can i watch tele
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This message was authored by: Chrisee

Re: Internet connection keeps going off

Posted by a Superuser, not a Sky employee. Find out more

@Carly36 using a mobile connection run the connection test in the My Sky app if it tells you everything is fine click tonrun the broadnand test as thst result is from an earlier test. You should be told if Sky are aware of a fault in yourcarea or in some cases the app will offer to book an engineer if itvdoes neither call Sky and reportvtge issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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