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Discussion topic: Internet connection keeps dropping

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Avatar for Kalps+22
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This message was authored by: Kalps+22

Message posted on ‎19 Jun 2025 02:10 PM

Internet connection keeps dropping

My sky broadband keeps disconnecting throughout the day today. I work from home so it's hugely disruptive. It's the second time in the space of a couple months now. Please can you get this fixed asap as I'm paying for a poor service here. 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎19 Jun 2025 02:11 PM

Re: Internet connection keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Kalps+22  Do the lights on the router change when these drops happen to the connection and do you have a black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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