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Discussion topic: Internet connection is very poor

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This message was authored by 8uckieontap This message was authored by: 8uckieontap

Internet connection is very poor

SkyQ boxes showing no internet connection and Wi-Fi very very slow to the point I don't use it while on the phone I use 4g as it's faster. This is an ongoing issue and needs to be resolved

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Internet connection is very poor

Posted by a Sky employee

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Internet connection is very poor

Posted by a Sky employee

Update – We are still looking to help you 8uckieontap. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
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