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Discussion topic: Internet connection dropping, noticed DHCP renewall

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This message was authored by RadDudesman This message was authored by: RadDudesman

Internet connection dropping, noticed DHCP renewall

Hi

We keep losing our internet connection only briefly but long enough for teams/google calls to drop, streaming to buffer and other issues.

 

I've see the following post and noticed I'm having a similar issue.  Does anyone know a resolution?

Answered: Internet dropping lease renewing | Sky Community

 

@Lisa-P1987 

 22:02:59 syslog: Lease renewed 3600 ip 151.225.157.74
date 22:31:17 syslog: WAN IPV6 UP
date 22:35:05 syslog: Lease renewed 3600 ip 151.225.157.74
date 23:01:17 syslog: WAN IPV6 UPdate
date 23:01:47 syslog: Lease renewed 3600 ip 151.225.157.74
date 23:31:18 syslog: WAN IPV6 UP
date 23:34:29 syslog: Lease renewed 3600 ip 151.225.157.74
date 23:41:30 syslog: Send out NTP request to ntp1.isp.sky.com
date 23:41:30 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
date 23:41:30 syslog: System time is up to date
date 00:01:17 syslog: WAN IPV6 UP
date 00:06:17 syslog: Lease renewed 3600 ip 151.225.157.74
date 00:31:18 syslog: WAN IPV6 UP
date 00:35:05 syslog: Lease renewed 3600 ip 151.225.157.74
date 00:59:41 syslog: Lease renewed 3600 ip 151.225.157.74
date 01:01:18 syslog: WAN IPV6 UP
date 01:31:18 syslog: WAN IPV6 UP
date 01:34:47 syslog: Lease renewed 3600 ip 151.225.157.74
date 01:44:47 syslog: Send out NTP request to ntp1.isp.sky.com
date 01:44:48 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
date 01:44:48 syslog: System time is up to date
date 01:59:36 syslog: Voice Connecting
date 02:00:45 syslog: Voice Connected
date 02:06:04 syslog: Lease renewed 3600 ip 151.225.157.74
date 02:06:07 syslog: WAN IPV6 UP
date 02:36:08 syslog: WAN IPV6 UP
date 02:38:10 syslog: Lease renewed 3600 ip 151.225.157.74
date 02:42:55 syslog: WAN IPV6 UP
date 02:42:58 syslog: No lease renewal received
date 02:43:01 syslog: ptm0.1 - WAN link DOWN.
date 02:43:01 syslog: DHCP lease expired from server. Connection DOWN.
date 02:43:10 syslog: ptm0.1 - WAN link UP.
date 02:43:10 syslog: Received valid DHCP lease from server. Connection UP.
date 02:43:10 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D21121CB023648/6CA0B4B054E8/151.225.157.74/7.03.0509.R/2a02:c7c:aefe:600::1]
date 02:45:31 syslog: [154072.702000] eth1 (Ext switch port: 1) (Logical Port: 9) Link DOWN.
date 03:10:16 syslog: Lease renewed 3600 ip 151.225.157.74
date 03:12:55 syslog: WAN IPV6 UP
date 03:34:16 syslog: Lease renewed 3600 ip 151.225.157.74
date 03:42:55 syslog: WAN IPV6 UP
date 04:04:06 syslog: Send out NTP request to ntp1.isp.sky.com
date 04:04:06 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
date 04:04:06 syslog: System time is up to date
date 04:04:16 syslog: Lease renewed 3600 ip 151.225.157.74
date 04:12:55 syslog: WAN IPV6 UP
date 04:34:34 syslog: Lease renewed 3600 ip 151.225.157.74
date 04:42:55 syslog: WAN IPV6 UP
date 05:07:16 syslog: Lease renewed 3600 ip 151.225.157.74
date 05:12:56 syslog: WAN IPV6 UP
date 05:42:40 syslog: Lease renewed 3600 ip 151.225.157.74
date 05:42:56 syslog: WAN IPV6 UP
date 05:46:03 syslog: [164886.223000] eth1 (Ext switch port: 1) (Logical Port: 9) Link UP 1000 mbps full duplex
date 05:46:07 syslog: [164890.255000] eth1 (Ext switch port: 1) (Logical Port: 9) Link DOWN.
date 05:46:10 syslog: [164893.277000] eth1 (Ext switch port: 1) (Logical Port: 9) Link UP 1000 mbps full duplex
date 05:46:17 syslog: [164900.329000] eth1 (Ext switch port: 1) (Logical Port: 9) Link DOWN.
date 05:46:20 syslog: [164903.197000] eth1 (Ext switch port: 1) (Logical Port: 9) Link UP 1000 mbps full duplex
date 06:10:35 syslog: Lease renewed 3600 ip 151.225.157.74
date 06:11:32 syslog: Send out NTP request to ntp1.isp.sky.com
date 06:11:32 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
date 06:11:32 syslog: System time is up to date
date 06:12:56 syslog: WAN IPV6 UP
date 06:42:56 syslog: WAN IPV6 UP
date 06:45:59 syslog: Lease renewed 3600 ip 151.225.157.74
date 07:11:29 syslog: Lease renewed 3600 ip 151.225.157.74
date 07:12:56 syslog: WAN IPV6 UP
date 07:42:56 syslog: WAN IPV6 UP
date 07:45:41 syslog: Lease renewed 3600 ip 151.225.157.74
date 08:12:56 syslog: WAN IPV6 UP
date 08:13:53 syslog: Lease renewed 3600 ip 151.225.157.74
date 08:25:35 syslog: TR69: Connect to Production ACS
date 08:25:35 syslog: TR69: Connection to ACS Complete
date 08:25:52 syslog: TR69: Close ACS Connection
date 08:30:56 syslog: Send out NTP request to ntp1.isp.sky.com
date 08:30:57 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
date 08:30:57 syslog: System time is up to date
date 08:42:56 syslog: WAN IPV6 UP
date 08:48:59 syslog: Lease renewed 3600 ip 151.225.157.74
date 09:12:57 syslog: WAN IPV6 UP
date 09:15:41 syslog: Lease renewed 3600 ip 151.225.157.74
date 09:42:24 syslog: Lease renewed 3600 ip 151.225.157.74
date 09:42:57 syslog: WAN IPV6 UP
date 10:12:57 syslog: WAN IPV6 UP
date 10:13:00 syslog: Lease renewed 3600 ip 151.225.157.74
date 10:38:57 syslog: Send out NTP request to ntp1.isp.sky.com
date 10:38:57 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
date 10:38:57 syslog: System time is up to date
date 10:40:17 syslog: Lease renewed 3600 ip 151.225.157.74

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet connection dropping, noticed DHCP renewall

Posted by a Superuser, not a Sky employee. Find out more

@RadDudesman 

There is nothing wrong with your log, renewing the lease on your public IP is a normal process. 

Can you please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
RadDudesman
Topic Author
This message was authored by RadDudesman This message was authored by: RadDudesman

Re: Internet connection dropping, noticed DHCP renewall

Hi

 

Thansk for getting back to me, I agree that DHCP renewall is a normal process however these events always seem to coniside with my connection dropping...

 

Below is a screenshot of the router stats as requested

 

RadDudesman_0-1711028647047.png

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet connection dropping, noticed DHCP renewall

Posted by a Superuser, not a Sky employee. Find out more

@RadDudesman 

Yea so no drop on the LAN for the last 34hrs and line conditions are perfect.

When did you last notice an issue?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
RadDudesman
Topic Author
This message was authored by RadDudesman This message was authored by: RadDudesman

Re: Internet connection dropping, noticed DHCP renewall

Today has been good... Yesterday and the few days before have been terrible with repeated connection drops even on equipment directly cabled in to the router

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet connection dropping, noticed DHCP renewall

Posted by a Superuser, not a Sky employee. Find out more

@RadDudesman 
Be useful if you could post your stats again on a day where you have repeated drops

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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