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Discussion topic: Internet connection dripping down

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This message was authored by: Eugenesar

Internet connection dripping down

Hello. Last few days i have issue with the Internet connection. Sky service check saying all good. Broadband will work for 10 minutes then kicking off for few minutes and on again. Tried to factory reset router ( black box) And reset fibre optic unit. Had no joy with it. Internet came up, and then gone again.
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This message was authored by: caesarome

Re: Internet connection dripping down

Posted by a Superuser, not a Sky employee. Find out more

@Eugenesar 

When it drops out what lights are lit on your broadband hub ?

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This message was authored by: Eugenesar

Re: Internet connection dripping down

Power,  Internet and WiFi all green.

Laptop and phone shows action needed, no Internet.

On fibre optic side: lan green and blinks.

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