0
Discussion topic: Internet connection dripping down
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Eugenesar
Message posted on 05 Jun 2026 01:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Internet connection dripping down
Hello. Last few days i have issue with the Internet connection. Sky service check saying all good. Broadband will work for 10 minutes then kicking off for few minutes and on again. Tried to factory reset router ( black box) And reset fibre optic unit. Had no joy with it. Internet came up, and then gone again.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 05 Jun 2026 01:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Internet connection dripping down
When it drops out what lights are lit on your broadband hub ?
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Eugenesar
Message posted on 05 Jun 2026 02:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Internet connection dripping down
Power, Internet and WiFi all green.
Laptop and phone shows action needed, no Internet.
On fibre optic side: lan green and blinks.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page