Discussion topic: Internet connection availability
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Message posted on 01 Jun 2026 06:40 PM
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Internet connection availability
When trying to get Netflix, You Tube etc I am getting a signal saying 'no internet connection'. I have tried all the things they say I should do / switch off wait and switch back on, press the side button on my router etc.
i would like an engineer to call please as my hubby and I are OAPs and get a bit muddled.
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Message posted on 02 Jun 2026 11:37 AM
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Re: Internet connection availability
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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