Internet box isn’t working.

[AnnGott]

The internet box has been turned on and off just in case it was a small issue like that but it still isn't working. 
There are green lights on the power and wifi and a red/orange light on voice but the internet light isn't coming on with any colour. 

[Highlinder]

@AnnGott Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.