Discussion topic: Internet and voice are solid amber lights on the router. Service check says everything is showing ok

This message was authored by: Jake33 · ‎07 Mar 2024

Power Green , internet solid amber, wifi green, voice amber. Service checker says everything is okay but no internet connection at all in my home. I have tried resetting multiple times.

This message was authored by: Highlinder · ‎08 Mar 2024

@Jake33 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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Discussion topic: Internet and voice are solid amber lights on the router. Service check says everything is showing ok

Internet and voice are solid amber lights on the router. Service check says everything is showing ok

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Re: Internet and voice are solid amber lights on the router. Service check says everything is showin

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