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Discussion topic: Internet and voice are solid amber lights on the router. Service check says everything is showing ok
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This message was authored by: Jake33
Message posted on 07 Mar 2024 08:52 PM
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Internet and voice are solid amber lights on the router. Service check says everything is showing ok
Power Green , internet solid amber, wifi green, voice amber. Service checker says everything is okay but no internet connection at all in my home. I have tried resetting multiple times.
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Mar 2024 07:34 AM
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Re: Internet and voice are solid amber lights on the router. Service check says everything is showin
@Jake33 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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