Internet and TV connection problems

[EmmaNicholls]

Since we've had Sky installed we've had constant problems with connectivity. This has affected our internet and tv connections. They go off several times a day. We have tried checking the cables and have reset the router. Please can someone come out and check this as it is very disruptive 

[TimmyBGood]

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@EmmaNicholls wrote:

Please can someone come out and check this as it is very disruptive 

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That cannot happen as the result of a forum post: this isn't a point of contact with Sky support.