Discussion topic: Internet activation

This message was authored by: Stacey6215 · ‎01 Feb 2023

Hi, I am moving house and due to be without internet for almost two weeks (which is a bit tricky when you work from home). I don't require an engineer to visit my property, it will be a remote activation. Is there anyway I can speed this up? Many thanks!

This message was authored by: GD1 · ‎01 Feb 2023

@Stacey6215 The only way to have sped up the process was to give earlier notice of the home move. 2 weeks is the standard lead time which is set by Openreach, there are no short cuts, i'm afrad working from home using a domestic service won't get things sped up either.

You'll need to look at a temporary solution for the time being.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by: GD1 · ‎01 Feb 2023

@Stacey6215 The only way to have sped up the process was to give earlier notice of the home move. 2 weeks is the standard lead time which is set by Openreach, there are no short cuts, i'm afrad working from home using a domestic service won't get things sped up either.

You'll need to look at a temporary solution for the time being.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Internet activation

Internet activation

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