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Discussion topic: Internet access on router lost the day before activation date of new router
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This message was authored by: NeilOB9
Message posted on 06 Jun 2024 08:34 PM
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Internet access on router lost the day before activation date of new router
The activation date for a new router is tomorrow, and our current router no longer has access to the internet, despite having power. Of the three lights we have (power, internet, wireless) on the router, power and wireless are green, but internet is blank. We suspect Sky may have prematurely disconnected our current router, but are not sure. Any idea what the problem may be and how to fix it?
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jun 2024 07:32 AM
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Re: Internet access on router lost the day before activation date of new router
@NeilOB9 Are you with Sky already for your internet and are changing packages is this what you are saying?
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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