Intermittent wifi

[Rikrunner]

Hi,

 since upgrading our WiFi has got worse. The strength of the WiFi on fast.com doesn't match the suggested broadband strength. I can no longer conduct Teams calls as an example. The WiFi also drops regularly - 10-15  times a day. We have quite an old router

[Addie15]

Hi there, @Rikrunner. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.