19 Jul 2024 06:16 PM
couple of months back started losing wifi at devices multiple times a day- assorted 'not connected to internet, messages, reloads hanging etc. Nearly always, 4 green lights at router, but unable to log onto the router from laptop, irrespective of distance from router. Usually fixed by rebooting the router. Oddly, today I can connect to router, but internet keeps stopping. Eventually router replaced by CS. Improvement for a few weeks, but deteriorated again. I'll contact CS to ask for an engineer, but any suggestions as to the issue, or other logs that might give a clue?
Here's a couple of todays snapshots taken 10 minutes or so apart:
Thanks in advance.
). I'll contact CS to ask for an engineer, but any suggestions as to the issue, or other logs that might give a clue?
19 Jul 2024 06:20 PM
Edit: What's up with the editor- gettting the message that I've repeated information too many times, that '58070' is not allowed. And now that I'm trying to spam the forum!!
Just trying to paste the stats in from a word document.
19 Jul 2024 06:22 PM
Router Statistics
System Up Time: 00:25:23
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN MER 2758 3729 0 568040 1371744 00:00:27
LAN Down 0 0 0 0 0 00:00:00
WLAN (2.4 GHz) Up 4915 1169 0 606 0 00:23:36
WLAN (5 GHz) Up 473038 217399 0 1830874 609680 00:23:35
Broadband Link Downstream Upstream
Connection Speed 54999 kbps 3448 kbps
Line Attenuation D1(13.5 dB) , D2(31.8 dB) , D3(49.0 dB) U0(6.5 dB) , U1(23.5 dB) , U2(38.5 dB)
Noise Margin 7.9 dB 5.9 dB
19 Jul 2024 06:29 PM
Posted by a Superuser, not a Sky employee. Find out more@oobie38 You are better taking a screenshot of the router stats and posting that so that it is more readable.
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