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Discussion topic: Intermittent drop out

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This message was authored by: MissT-L

Intermittent drop out

I have been with sky for about a week now and every now and then the connection drops and takes a few minutes to reconnect. I have done the WiFi and broadband check on the sky app and everything is looking good so unsure why this keeps happening. 

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This message was authored by: caesarome

Re: Intermittent drop out

Posted by a Superuser, not a Sky employee. Find out more

@MissT-L 

The next time this happens have a look at the lights on your broadband hub then go through this:

https://www.sky.com/help/articles/hub-lights-explained-start

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