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Discussion topic: Intermittent drop out
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This message was authored by: MissT-L
Message posted on 24 Aug 2026 10:25 AM
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Intermittent drop out
I have been with sky for about a week now and every now and then the connection drops and takes a few minutes to reconnect. I have done the WiFi and broadband check on the sky app and everything is looking good so unsure why this keeps happening.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Aug 2026 01:44 PM
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Re: Intermittent drop out
The next time this happens have a look at the lights on your broadband hub then go through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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