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Discussion topic: Intermittent drop out

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This message was authored by: Karen_Windle

Intermittent drop out

I'm having the above challenge since 09.30 to  date/ time. It's micro dropout, 1-5 seconds at most. However, it is hugely frustrating, as I've been on virtual meetings all morning. Carried out a speed test, checked outages and none are reported. 

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This message was authored by: jamesn123

Re: Intermittent drop out

Posted by a Superuser, not a Sky employee. Find out more

Hi @Karen_Windle 

Have you tried rebooting your router?

Are you able to try ethernet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Karen_Windle

Re: Intermittent drop out

No, not restarted the router and unable to use Ethernet cable owing to placement. Will reboot router later as on meetings all day. ☺️ Thanks. 

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