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Discussion topic: Intermittent connectivity

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This message was authored by Snoosie This message was authored by: Snoosie

Intermittent connectivity

Hi having trouble with connectivity dropping out. I have a sky q box and sky mini box. Router is hard wired into the sky q box. Broadband is with sky. When I do a service checker, there are no issues Router Statistics System Up Time: 00:46:41 Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 443519 1180259 0 4568 7946 00:44:39 LAN Up 17960 4978 0 3346 1244 00:46:42 WLAN (2.4 GHz) Up 41282 13833 0 445030 23797 00:44:49 WLAN (5 GHz) Up 1888384 310405 0 26821 9099 00:17:44 Broadband Link Downstream Upstream Connection Speed 159900 kbps 30000 kbps Poll Interval: Seconds (at least 3s): 10 Set Interval Stop Router stats , to see if anyone can help. First time posting. Thank you
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Intermittent connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Snoosie  With the litle uptime on the router stats you posted showing no drops, can you post them again after you have a drop and please don't reset the router before doing this.

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