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Discussion topic: Can I have FTTP at new premises?

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This message was authored by concernedtenant This message was authored by: concernedtenant

Can I have FTTP at new premises?

I plan to move to a new rented flat, however the Openreach "Fibre Availability" checker says fibre has not yet been rolled in that area - however comparison sites list Virgin as the only company offering fibre broadband packages in the postcode (I believe the current tenants have some variation of Virgin's broadband but could not see an FTTP box on the walls of the premises - its a small bungalow on its own land).

 

I put the new postcode in on Sky's website under the "Moving Home" section and it confirms that I can move my broadband package to that address - but it did not give me confirmation that my package will remain FTTP, and the availability of that is a huge factor in my decision whether or not to move in to the new location.

 

Can someone please provide me with insight? Particularly whether or not Sky is telling me I can have my FTTP package there, or if they're telling me they can provide some sort of service for me there but not FTTP.

 

Thanks folks, and sorry in advance if this is an easy solve - I couldn't get anywhere with the Chat Assistant and couldn't find the relevant number it only insisted I use the forums

 


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Can I have FTTP at new premises?

Posted by a Superuser, not a Sky employee. Find out more

@concernedtenant 

 

At the minute any openreach isp can only offer 8Mbps which may entitle you to a government voucher which usually covers only upto £2800 or so of a potential £10000 bill that you would be responsible for

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Can I have FTTP at new premises?

Posted by a Superuser, not a Sky employee. Find out more

@concernedtenant 

 

Could you enter your full address in the link below and post the table and notes after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can I have FTTP at new premises?

Posted by a Superuser, not a Sky employee. Find out more

@concernedtenant 

 

Note that the vast majority of Virgin connections run over their private coaxial (metallic) cable rather than optical fibre.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
concernedtenant
Topic Author
This message was authored by concernedtenant This message was authored by: concernedtenant

Re: Can I have FTTP at new premises?

IMG_3647.png

 Apologies if it doesn't format correctly, I'm on an iPhone at work

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can I have FTTP at new premises?

Posted by a Superuser, not a Sky employee. Find out more

@concernedtenant 

 

Key information is "FTTP is not available" below the table, and the apparent absence of anything but ADSL2+

 

That means Sky (and BT/EE/Plusnet, Vodafone, TalkTalk etc) cannot currently offer Ultrafast at the address, and nor is FTTC available (which is now only the case at a few percent of UK addresses)

 

'FTTP on Demand' is irrelevant unless you want to spend tens of thousands of pounds on a bespoke connection.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Can I have FTTP at new premises?

Posted by a Superuser, not a Sky employee. Find out more

@concernedtenant 

 

At the minute any openreach isp can only offer 8Mbps which may entitle you to a government voucher which usually covers only upto £2800 or so of a potential £10000 bill that you would be responsible for

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
concernedtenant
Topic Author
This message was authored by concernedtenant This message was authored by: concernedtenant

Re: Can I have FTTP at new premises?

That's disappointing but thank you for the conclusive answer

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can I have FTTP at new premises?

Posted by a Superuser, not a Sky employee. Find out more

@concernedtenant 

 

Realistically it's Virgin or nothing: (below average) ADSL is more or less useless for current internet use.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by GD1 This message was authored by: GD1

Re: Can I have FTTP at new premises?

Posted by a Superuser, not a Sky employee. Find out more

@concernedtenant wrote:

 (I believe the current tenants have some variation of Virgin's broadband but could not see an FTTP box on the walls of the premises - its a small bungalow on its own land).

 

 


If there is a small brown box (left hand side of the image) outside it would be coaxial cable fed from the cabinet.  If it's the larger one it's fed by fibre (currently RFoG) with speeds up to 1 Gig.

 

virgin_media_external_wall_box.jpg

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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