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Discussion topic: Intermittent connection

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This message was authored by: Shell2v

Message posted on ‎06 Jul 2024 08:17 PM

Intermittent connection

My internet and TV keeps dropping in and out of connection. When I run a service check it states all running as it should. I've reset everything and it's happened for the last week. what's wrong with it 🤦🏼‍♀️
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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎09 Jul 2024 03:01 PM

Re: Intermittent connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shell2v Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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