Intermittent broadband

[Andrew237]

My broadband connection has been dropping in and out all day. All tests say everything is OK but my devices say connected without Internet. Its starting to get a little bit annoying to say the least as I'm using mobile data every time the Internet drops off.

[Chrisee]

@Andrew237 if you have had heavyvrain in yourcarea that is likely cause. Tge test result will becfrom an earlier routinectest you havecto click to run the test again to get the current position. The test will tell you if Skyvarexaware of an issue affecting your line if it doesnt you can call them to report the problem but lines will be pretty busy and Openreach's engineers may nit be able to do much until the line dries out.