0
Discussion topic: Intermittent broadband
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Andrew237
Message posted on 23 May 2024 06:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Intermittent broadband
My broadband connection has been dropping in and out all day. All tests say everything is OK but my devices say connected without Internet. Its starting to get a little bit annoying to say the least as I'm using mobile data every time the Internet drops off.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 24 May 2024 07:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Intermittent broadband
@Andrew237 if you have had heavyvrain in yourcarea that is likely cause. Tge test result will becfrom an earlier routinectest you havecto click to run the test again to get the current position. The test will tell you if Skyvarexaware of an issue affecting your line if it doesnt you can call them to report the problem but lines will be pretty busy and Openreach's engineers may nit be able to do much until the line dries out.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page