Intermittent broadband connection

[Miranda5]

Broadband connection is intermittent, I get a message from sky on my phone saying there is a problem between connection of hub and phone line , I have disconnected phone line end and hub end but still lose connection on my phone and hub

[JimM1]

@Miranda5 About the hub lights.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start