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Discussion topic: Intermittent WiFi

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This message was authored by: JezWa

Intermittent WiFi

My WiFi is intermittent - it frequently drops for a few minutes and then seems to right itself back into action but it's frustrating when it's constantly interrupting conference calls. The sky test says it's fine - I have reconnected and reboooted continuously but service is still intermittent. 

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This message was authored by: JezWa

Re: Intermittent WiFi

To be clear the WiFi router internet and voice lights go amber and signal is temporarily lost  and then regained. 

This message was authored by: JimM1

Re: Intermittent WiFi

@JezWa Then run the diagnostic to see if anything is found, if not it's a call to sky!

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

 

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