Intermittent Wi-Fi

[leonwill]

Hi, we are experiencing intermittent wi-fi throughout the day. 

The signal drops out for arond 5 to 10 minutes at a time and is making use of the wi-fi really difficult. 

This issue is worst at around 10pm in the evening, and began a few weeks ago after our connection was fixed after a storm. 

Please can you investigate further. 

Thanks, 

Leon Williams 

[JimM1]

@leonwill Run the diagnostic service checker so it has a look at your connection to start with! Link is below.

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start