Intermittent/Slow Access to Skyhub

[Fatmanp89]

I have noticed that over the last few days it takes forever to access the skyhub. In some casesd it just comes up and says the "Skyhub is busy, Please try again later". This started around Monday this week. When I have been able to access the router stats I can see that the hub has been connected since about May 7th without any disconnections. 

I dont want to reboot the hub in case I ended up in the line training mode and the speed drops but is this a common issue? Please note that it is the same trying to access wired via PC or wireless via my phone.

[cookiemonsteruk]

@Fatmanp89 

Can you post your hub stats

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[Fatmanp89]

I will try but it keeps saying the hub is busy its pot luck if it will load.

Also whenever I run this

Broadband check | Sky.com

It says the hub is not responding to checks.

The internet is working fine 

[cookiemonsteruk]

@Fatmanp89 

Try resetting it via the reset button at the back . It is only regular resets that may trigger dlm

[Fatmanp89]

Thanks. That seemed to fix it. I would have just waited for the reboot to occur naturally but the wifi performance had massively deteriorated. All good now.