Discussion topic: Intermittent Connectivity Issues
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Message posted on 05 Jan 2026 10:46 AM
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Intermittent Connectivity Issues
Good Morning,
Our Internet keeps dropping out, especically when using teams and other work related systems - It self rights, but then happens again. Can someone please look into it?
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Message posted on 05 Jan 2026 11:06 AM
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Re: Intermittent Connectivity Issues
@KBGS you are not talking to Sky when posting on the forum. You can run some checks yourself the lights on the hub will show if the briadband connection is dropping (see https://www.sky.com/help/articles/hub-lights-explained-start) if they dont change the issue is most likely poor WiFi in the room you are working in. Teams requires a steady connection rather than a fast one so improving wifi perhaps by adding a booster which can come with Sky's WiFi Max add-on might help.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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