Getting 50mbs instead of 900mbd

[S_mcgarvey]

Just switch to Sky Broadband and I'm only getting 50 MBS instead of 900 mBS which is disappointing. any ideas on how to get the speed I'm paying for? 

[Chrisee]

@S_mcgarvey if you are measuring speeds on a device connected by WiFi you are effectively just measuring the WiFi speed beteen the hub and the device. To measure tge speed to your hub usexa device connected via a direct Gigabit Ethernet cable. WiFi is convenient but spedds depend on the payout of your home and how it is built.

[JimM1]

@S_mcgarvey Post your speed test example capture up, your none MBS can be construde as mega bytes per second which is a high rate off mega bits per second, some speed images are displayed as Bytes rather than Bits! 50MB/s is 450Mb/s....

True speed testing one Ethernet test all wifi off, then a wireless wifi speed test as the second test.

[S_mcgarvey]

I tested it on USWitch
test today reads

Your speed test result

64 Mbpsdownload

• 63 Mbpsupload
• 83 msping

[JimM1]

@S_mcgarvey And are you testing on a wireless wifi device and with which sky Hub are you doing it to! HAVE you ever Ethernet tested the sky Hub with all the wireless wifi devices off, and what does the service checker history show to your connection, see the link below, broadband and the > to expand and see!

Service Checker bars sample go to post 4....
https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393

https://www.sky.com/servicechecker

Just run at 10:33am time for you, 20' away wireless wifi tested on a capable device with a well setup network and all devices connected! Sky FF500 connection via OR Fibre so the have it setup as a 550/70Mb/s on the OR system config....

https://www.speedtest.net/my-result/d/e3209b0d-c924-42e2-b07f-0bd6139ad8a6

[JimM1]

@S_mcgarvey Here is the sky speed linked info below and also when you get time take a read on the 2nd link below it!

https://www.sky.com/help/articles/broadband-speeds-explained

And for speed related issues good read.
https://www.ispreview.co.uk/index.php/2020/12/why-buying-gigabit-broadband-doesnt-always-deliver-1gb...