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Discussion topic: Installation Time

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This message was authored by: Light2

Message posted on ‎30 Dec 2025 10:49 PM

Installation Time

Hello

 

I currently have Virgin broadband, will it really take 1 to 2 weeks to install BT broadband when all I need to do is plug a new hub in and have it activated? Thanks for amy help.

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This message was authored by: JimM1

Message posted on ‎30 Dec 2025 11:07 PM

Re: Installation Time

@Light2 Yes, VM and OR do not use each others lines at all!

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This message was authored by: TimmyBGood

Message posted on ‎31 Dec 2025 09:32 AM

Re: Installation Time

Posted by a Superuser, not a Sky employee. Find out more

@Light2 

 

Potentially longer at this time of year, because there's a backlog of other work generated by the holiday period.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Light2

Message posted on ‎01 Jan 2026 12:44 AM

Re: Installation Time

Thank you for your help.

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