Incorrect password & access denied

[VincentA]

It this my phone because everyone else can access the Internet but my phone goes access denied and then incorrect password reset and the phone but still no Internet access

[caesarome]

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@VincentA wrote:
but my phone goes access denied 

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It this when accessing websites or certain sites ?

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@VincentA wrote:
and then incorrect password 

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If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.