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This message was authored by: W-DHousehold

Inaccurate wifi test

"Upgraded" to the 500 and Max Hub yet can not get signal in most of our rooms. Currently sat using 5G but when I do the WiFi checker it says your connection looks good, I'm not even using the WiFi! Can we get boosters that will work?


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This message was authored by: caesarome Answer

Re: Inaccurate wifi test

Posted by a Superuser, not a Sky employee. Find out more

@W-DHousehold 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

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This message was authored by: caesarome Answer

Re: Inaccurate wifi test

Posted by a Superuser, not a Sky employee. Find out more

@W-DHousehold 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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