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Discussion topic: Imran
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This message was authored by: Imran30
Message posted on 10 Oct 2026 06:41 PM
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Imran
Hi for some reason my sky is not working although it shows that it's been connected and working but browsing social media Google YouTube is not working!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Oct 2026 07:23 PM
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Re: Imran
Try lowering your broadband shield settings, you can do this via the MySky app or online here:
https://www.sky.com/myaccount/bb-and-talk/broadband-shield
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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