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Discussion topic: Iffy txts from unknown mobile number

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This message was authored by: Coffee+guy

Iffy txts from unknown mobile number

Basically a txt claiming my home is elligable for full fibre I've looked online and I've read the number has been associated with scam calls so I'm curious if anyone else has had similar 

you'd think sky would have a verification option on sky app to verify a number that sends a txt or calls  to you 

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This message was authored by: GD1

Re: Iffy txts from unknown mobile number

Posted by a Superuser, not a Sky employee. Find out more

@Coffee+guy  Best place to check if you're on the Openreach Network is here https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

If you take a screen shot and post it here be careful not to include and cabinet or adress data the community can advise further.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: JimM1

Re: Iffy txts from unknown mobile number

@Coffee+guy Link if you need it, and a call to sky they can check if it was sky sales who called you!

 

Scam calls, emails, texts or online impersonation | Sky Help | Sky.com | Sky Help | Sky.com

This message was authored by: TimmyBGood

Re: Iffy txts from unknown mobile number

Posted by a Superuser, not a Sky employee. Find out more

@Coffee+guy wrote:

 I'm curious if anyone else has had similar 


Texts or WhatsApp messages

 

We might also send you a text (SMS) or WhatsApp message if you’re eligible.

 

Message: “Hi it's Sky. Great news, [name]. Your home is now eligible for Full Fibre…”

 

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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