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Discussion topic: ISP
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This message was authored by: Barbara37
Message posted on 12 Dec 2024 08:24 AM
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ISP
Hi I cannot use apps or log in on websites as they say my service provider is outside the uk. How do I sort this?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Dec 2024 10:28 AM
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Re: ISP
@Barbara37 assuming you are not using a VPN power down the hub for an hour which should get you a new IP address from Sky. The supply of IP4 addresses is exhausted so Sky are forced to buy up unused addresses from other coutries although the are registered to Sky in the UK it takes a few weeks for the services other sites use to check location to catch up.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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