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Discussion topic: ISP issue

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This message was authored by ABC1234 This message was authored by: ABC1234

ISP issue

I can't get on the national lottery website as it says I'm located outside of the UK when I'm not, what can I do to fix this 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: ISP issue

Posted by a Superuser, not a Sky employee. Find out more

@ABC1234 you can try powering down your Sky hub for an hour which will give you a new IP addres which should be UK based. The issue is caused by Sky like other ISPs having to buy small,blocks of IP4 addresses which can be based literally anywhere.  The world has run out of new IP4 addresses. 

 

While these adrresses are re-registered by Sky as UK addresses it takes a while before all of the services that check location catch up.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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