08 Nov 2024 12:05 PM
any update from any customers?
i tried contacting the support on whatsapp, live chat here and even on phone support.
everytime i contact i had to explain my problem...and i was told to do usual reset reboot disconnect ONT and modem steps
but still no luck.
i have been turning off for the whole night - no luck
i get new ip but in same range
my neighbour had similar problem but got resolved.
my ip - 51.182.x.x is the problem
neighbours got fixed with 51.186.x.x
08 Nov 2024 03:10 PM
i spoke with them,, they told me that in 24-48 hours will be fixed.. but now more than 48hours and i continue to have UK IP..
sky getting the money from the bank work very more efficient than resolve the problems that they create
08 Nov 2024 06:24 PM
same here tired of contacting support
19 Nov 2024 09:48 PM
today i cancelled my contract due sky cant delivery the service i pay. they agreed. i been confirmed they cant resolve the issue.. so bye bye sky..
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