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Discussion topic: IPhone disconnects
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This message was authored by: Ashleigh58
Message posted on 12 Oct 2025 12:07 AM
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IPhone disconnects
My daughter iPhone keeps disconnecting from.the Internet and I cant see her on the intended thing on my sky
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Oct 2025 07:15 AM
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Re: IPhone disconnects
@Ashleigh58 does the phone reconnect if closer to the hub? There is a setting on iPhones called WiFi assist which switches to using mobile data if the WiFi is poor. Shile you can turn off this setting which is at the bottom of the Mobile Data settings it msybeca better idea to improve the wifi signal to your daughter's room.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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