INTERNET IS NOT WORKING

[Zerix]

My internet will not connect to games, discord or anything else EXCEPT youtube for some weird reason please fix ur service or im gonna be going to virgin 

i have done everything that is recommended aka reseting the router checking the cables and so on

[SiBow]

My interet is not working either.  I have run all the tests and rebooted.  No internet and the internet light on my route is off.  Sky help, haas so far not been helpful!

[caesarome]

@Zerix 

Have you checked your broadband shield settings. You can do this via the MySky app or online here:

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

[Zerix]

I have never messed with it shield is off so not thats not the answer